Privacy Policy

1. Introduction

Digitalstreamaris Ltd ("we," "us," or "our") is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, process, and safeguard your personal information when you visit our website digitalstreamaris.pro or use our cosmetic ingredient safety consultation services.

As a company registered in Cyprus and operating within the European Union, we comply with the General Data Protection Regulation (GDPR) and other applicable data protection laws.

2. Data Controller Information

The data controller for your personal information is:

3. Data Collection

We collect personal data that you provide directly to us and information that is automatically collected when you use our website. The types of data we collect include:

3.1 Information You Provide Directly

• Contact information (name, email address, phone number, company name)
• Communication preferences and consultation requests
• Product formulation details and business information (when requesting our services)
• Any other information you choose to provide when contacting us

3.2 Information Automatically Collected

• Website usage data (pages visited, time spent, navigation patterns)
• Technical information (IP address, browser type, device information)
• Cookies and similar tracking technologies (see our Cookie Policy for details)

4. How We Use Your Information

We process your personal data for the following purposes and based on the following legal grounds:

4.1 Service Provision (Contract Performance)

• Providing cosmetic ingredient safety consultation services
• Responding to your inquiries and consultation requests
• Managing our business relationship with you
• Processing payments and maintaining service records

4.2 Legitimate Business Interests

• Improving our website functionality and user experience
• Analyzing website traffic and usage patterns
• Maintaining security and preventing fraud
• Developing and improving our services

4.3 Legal Compliance

• Complying with applicable laws and regulations
• Maintaining records as required by law
• Responding to legal requests and protecting our rights

5. Cookies and Tracking Technologies

We may use cookies and tracking technologies for analytics, advertising, and remarketing purposes, including Google Ads. These technologies help us measure campaign effectiveness, deliver relevant advertisements, and improve our services. You can manage your cookie preferences at any time through our cookie consent banner.

For detailed information about the cookies we use and how to control them, please refer to our Cookie Policy.

6. Data Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:

• Service providers who assist us in operating our website and conducting business (subject to confidentiality agreements)
• Legal authorities when required by law or to protect our rights and safety
• Business transfers (in the event of a merger, acquisition, or sale of assets)
• With your explicit consent for specific purposes

7. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected or as required by law. Specifically:

• Contact form inquiries: 3 years from last contact
• Client consultation records: 7 years after service completion (for regulatory compliance)
• Website analytics data: 26 months maximum (Google Analytics default)
• Marketing data: Until you withdraw consent or 3 years of inactivity

After the retention period expires, we will securely delete or anonymize your personal data unless we are legally required to retain it longer.

8. Your Rights

Under the GDPR and applicable data protection laws, you have the following rights regarding your personal data:

• Right of access: Request copies of your personal data
• Right to rectification: Request correction of inaccurate or incomplete data
• Right to erasure: Request deletion of your personal data under certain circumstances
• Right to restrict processing: Request limitation of how we process your data
• Right to data portability: Request transfer of your data in a structured format
• Right to object: Object to processing based on legitimate interests or for direct marketing
• Right to withdraw consent: Withdraw consent for processing where consent is the legal basis

To exercise any of these rights, please contact us using the contact information provided below. We will respond to your request within one month of receipt.

9. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication procedures
• Staff training on data protection principles
• Incident response procedures for data breaches

10. International Data Transfers

As we operate within the European Union, your personal data is primarily processed within the EU/EEA. If we transfer data to countries outside the EU/EEA, we ensure adequate protection through:

• European Commission adequacy decisions
• Standard contractual clauses approved by the European Commission
• Other appropriate safeguards as required by GDPR

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date. We encourage you to review this policy periodically.

12. Contact Information

If you have any questions about this Privacy Policy, wish to exercise your rights, or need to contact us about data protection matters, please reach out to us:

You also have the right to lodge a complaint with the Cyprus Commissioner for Personal Data Protection or your local data protection authority if you believe we have not handled your personal data in accordance with applicable laws.